@import url(https://fonts.googleapis.com/css2?family=Public+Sans:wght@400;500;600;700&display=swap);:root{--primary-color:#08f;--primary-light:#e3f2fd;--secondary-color:#00bfff;--success-color:#52c41a;--warning-color:#faad14;--error-color:#ff4d4f;--text-primary:#212b36;--text-secondary:#637381;--background-default:#fff;--background-paper:#fff;--border-color:#f0f0f0;--card-shadow:0 2px 8px #00000014;--header-height:64px;--transition-duration:0.3s}body{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background-color:#fff;background-color:var(--background-default);color:#212b36;color:var(--text-primary);font-family:Public Sans,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;margin:0}code{font-family:source-code-pro,Menlo,Monaco,Consolas,Courier New,monospace}.App{min-height:100vh}.App,.loading-container{background-color:#fff;background-color:var(--background-default)}.loading-container{align-items:center;display:flex;flex-direction:column;height:100vh;justify-content:center}.loading-text{color:#637381;color:var(--text-secondary);font-size:14px;margin-top:16px}.app-header{background:linear-gradient(90deg,#08f,#00bfff);background:linear-gradient(90deg,var(--primary-color) 0,var(--secondary-color) 100%);box-shadow:0 2px 4px #0000001a;color:#fff;height:64px;height:var(--header-height);justify-content:space-between;padding:12px 16px;position:sticky;top:0;z-index:100}.app-header,.app-header-logo{align-items:center;display:flex}.app-logo{border-radius:4px;height:32px;margin-right:12px;width:32px}.app-header-title{color:#fff!important;font-size:18px!important;font-weight:700!important;margin:0}.app-header-actions{align-items:center;display:flex}.app-header-subtitle{color:#fff!important;font-weight:500!important;margin:0 16px 0 0!important}.app-header-button{align-items:center!important;background:#ffffff1a!important;border:none!important;border-radius:8px!important;color:#fff!important;display:flex!important;height:32px!important;justify-content:center!important;padding:4px 8px!important}.app-header-button:hover{background:#fff3!important}.app-content{flex:1 1;max-width:100%;padding:5px}.ticket-detail-container{background-color:#fff;background-color:var(--background-default);display:flex;flex-direction:column;margin:0 auto;max-width:600px;min-height:100vh;position:relative}.ticket-summary{background-color:#fff;background-color:var(--background-paper);border-radius:8px;box-shadow:0 2px 8px #00000014;box-shadow:var(--card-shadow);flex-wrap:wrap;justify-content:space-between;margin-bottom:16px;padding:16px}.ticket-id,.ticket-summary{align-items:center;display:flex}.ticket-id{flex:1 1;margin-bottom:8px;min-width:200px}.ticket-icon{color:#08f;color:var(--primary-color);font-size:16px;margin-right:8px}.ticket-id-text{font-size:16px;font-weight:600}.ticket-status-container{display:flex;flex:2 1;flex-wrap:wrap;gap:8px;justify-content:flex-start;margin-bottom:8px}.ticket-status-tag{align-items:center!important;border-radius:16px!important;display:flex!important;font-size:12px!important;margin:0!important;padding:4px 8px!important}.ticket-date{align-items:center;display:flex;flex:1 1;justify-content:flex-end;margin-bottom:8px;min-width:200px}.ticket-date-text{color:#637381;color:var(--text-secondary);font-size:14px}.ticket-header{align-items:center;background-color:#fff;background-color:var(--background-paper);border-radius:8px;box-shadow:0 2px 8px #00000014;box-shadow:var(--card-shadow);display:flex;justify-content:space-between;margin-bottom:16px;padding:16px}.ticket-status{display:flex}.detail-collapse{border-radius:12px!important;box-shadow:0 2px 8px #00000014!important;box-shadow:var(--card-shadow)!important;margin-bottom:16px!important;overflow:hidden!important}.detail-collapse .ant-collapse-header{background-color:#fff!important;background-color:var(--background-paper)!important;padding:16px!important}.detail-collapse .ant-collapse-content-box{padding:0 16px 16px!important}.detail-item{align-items:baseline;border-bottom:1px solid #f0f0f0;border-bottom:1px solid var(--border-color);display:flex;padding:10px 0}.detail-item:last-child{border-bottom:none}.detail-item-full{border-bottom:1px solid #f0f0f0;border-bottom:1px solid var(--border-color);display:flex;flex-direction:column;padding:10px 0}.detail-item-full:last-child{border-bottom:none}.detail-label{flex-shrink:0;font-weight:500;min-width:120px;padding-right:16px}.detail-value{flex:1 1;word-break:break-word}.app-card{border:1px solid #f0f0f0!important;border:1px solid var(--border-color)!important;border-radius:12px!important;box-shadow:0 2px 8px #00000014!important;box-shadow:var(--card-shadow)!important;margin-bottom:16px!important;overflow:hidden!important}.app-card .ant-card-head{border-bottom:1px solid #f0f0f0!important;border-bottom:1px solid var(--border-color)!important;min-height:auto!important;padding:16px!important}.card-title{color:#212b36!important;color:var(--text-primary)!important;font-size:16px!important;font-weight:600!important;text-align:left!important}.history-timeline .ant-timeline-item-head{background-color:#08f!important;background-color:var(--primary-color)!important;border-radius:50%!important;height:12px!important;width:12px!important}.info-table{font-size:14px!important}.info-table .ant-table-tbody>tr>td{border-bottom:1px solid #f0f0f0!important;border-bottom:1px solid var(--border-color)!important;padding:12px 16px!important}.info-table .ant-table-tbody>tr:last-child>td{border-bottom:none!important}.history-card{margin-bottom:16px}.history-card .ant-card-body{padding:0!important}.history-timeline{padding:16px!important}.history-dot-icon{color:#fff;font-size:14px}.history-timeline .ant-timeline-item-head-custom{align-items:center;background:none!important;display:flex;height:auto!important;justify-content:center;left:5px!important;top:5.5px!important;transform:translate(-50%,-50%)!important;width:auto!important}.history-item{padding-bottom:24px!important}.history-item-content{padding-left:8px!important}.history-item-header{align-items:flex-start;display:flex;flex-wrap:wrap;justify-content:flex-start;margin-bottom:8px}.history-action{font-size:15px!important;margin-right:16px!important}.history-time{font-size:13px!important;white-space:nowrap!important}.history-item-body{padding-left:4px!important}.history-account{align-items:center;display:flex;justify-content:flex-start;margin-bottom:8px}.history-account-text{font-size:14px!important;margin-left:8px!important}.history-session{margin-bottom:8px;text-align:left}.history-session-text{font-size:14px!important}.history-note{align-items:flex-start;background-color:#e3f2fd;background-color:var(--primary-light);border-radius:8px;display:flex;margin-top:8px;padding:12px;text-align:left}.history-note-icon{color:#08f;color:var(--primary-color);margin-right:8px;margin-top:4px}.history-note-text{font-size:14px!important;margin-bottom:0!important;text-align:left!important}.empty-history{color:#637381;color:var(--text-secondary);padding:32px 0;text-align:left}.empty-history-icon{font-size:24px;margin-bottom:8px}.empty-history-text{font-size:14px}.file-grid{margin-top:8px!important}.file-card{border-radius:8px!important;overflow:hidden!important;transition:transform .3s!important;transition:transform var(--transition-duration)!important}.file-card:hover{transform:translateY(-4px)!important}.file-preview{align-items:center;background-color:#f5f5f5;display:flex;height:110px;justify-content:center;overflow:hidden;position:relative}.file-error,.file-loading{align-items:center;display:flex;height:100%;justify-content:center;width:100%}.file-error{flex-direction:column;padding:16px;text-align:center}.file-error-text{font-size:12px;margin-top:8px}.file-image-container{cursor:pointer;height:100%;overflow:hidden;width:100%}.file-image{height:100%;object-fit:cover;transition:transform .3s;transition:transform var(--transition-duration);width:100%}.file-image:hover{transform:scale(1.05)}.file-video-container{cursor:pointer;height:100%;width:100%}.file-video-thumbnail{height:100%;position:relative;width:100%}.file-video{height:100%;object-fit:cover;width:100%}.file-video-overlay{align-items:center;background:#0000004d;display:flex;height:100%;justify-content:center;left:0;position:absolute;top:0;transition:background .3s;transition:background var(--transition-duration);width:100%}.file-video-overlay:hover{background:#00000080}.file-video-play{color:#fff;font-size:32px}.file-icon-container{align-items:center;cursor:pointer;display:flex;height:100%;justify-content:center;width:100%}.file-icon{font-size:32px;transition:transform .3s;transition:transform var(--transition-duration)}.file-icon-container:hover .file-icon{transform:scale(1.1)}.file-info{padding:6px}.file-info,.file-name{text-align:left!important}.file-name{display:block;font-size:12px!important;font-weight:500!important;margin-bottom:4px!important}.file-size{font-size:11px!important}.file-actions{align-items:center;display:flex;justify-content:space-between;margin-top:2px}.file-action-button{background:#0000!important;border:none!important;font-size:12px!important;height:20px!important;padding:0 4px!important}.preview-modal .ant-modal-content{border-radius:12px!important;overflow:hidden!important}.preview-header{align-items:center;display:flex;justify-content:space-between;width:100%}.preview-title{max-width:80%}.preview-fullscreen{border:none!important}.preview-content{text-align:center}.preview-video{max-height:70vh;width:100%}.preview-image{max-width:100%}.preview-pdf{border:none;height:70vh;width:100%}.preview-unsupported{align-items:center;display:flex;flex-direction:column;gap:16px;padding:40px;text-align:center}.preview-unsupported-icon{color:#637381;color:var(--text-secondary);font-size:48px}@media (max-width:768px){.preview-modal .ant-modal{margin:0!important;max-width:100%!important;padding:0!important;top:0!important;width:100%!important}.preview-modal .ant-modal-content{border-radius:0!important;height:100vh!important;max-height:100vh!important}.preview-modal .ant-modal-body{height:calc(100vh - 60px)!important;padding:0!important}.preview-header{border-bottom:1px solid #f0f0f0;border-bottom:1px solid var(--border-color);padding:12px 16px}.preview-title{font-size:14px;max-width:60%}.preview-content{align-items:center;display:flex;height:100%;justify-content:center}.preview-video{width:100%!important}.preview-image,.preview-video{max-height:calc(100vh - 120px)!important;object-fit:contain}.preview-image{max-width:100%!important}.preview-pdf{border:none!important;height:calc(100vh - 120px)!important;width:100%!important}.preview-unsupported{padding:20px}.preview-unsupported-icon{font-size:32px}}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:#f1f1f1}::-webkit-scrollbar-thumb{background:#c1c1c1;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#a8a8a8}@media (max-width:768px){.app-header{height:56px;padding:8px 12px}.app-header-title{font-size:16px!important}.app-header-subtitle{display:none}.app-content{padding:12px}.ticket-summary{align-items:flex-start;flex-direction:column}.ticket-date,.ticket-id,.ticket-status-container{justify-content:flex-start}.card-title{font-size:14px!important}.info-table .ant-table-tbody>tr>td{padding:8px 12px!important}.history-action{font-size:14px!important}.history-time{font-size:12px!important}.file-preview{height:100px}.file-icon,.file-video-play{font-size:28px}}@media (prefers-contrast:high){.app-card{border:2px solid #000!important}.ant-tag{border:1px solid #000!important}}@media (prefers-reduced-motion:reduce){*{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}.detail-grid{padding:8px 0}.detail-grid .detail-label{color:#637381;color:var(--text-secondary);font-weight:500}.detail-grid .detail-value{word-break:break-word}.file-list{margin:0;padding:0}.file-item{align-items:center;border-radius:4px;cursor:pointer;display:flex;margin-bottom:4px;padding:8px;transition:background-color .3s}.file-item:hover{background-color:#e3f2fd;background-color:var(--primary-light)}.file-item .file-icon{color:#08f;color:var(--primary-color);font-size:16px;margin-right:8px}.file-item .file-name{flex:1 1;overflow:hidden;text-overflow:ellipsis}.detail-table{margin:0!important}.detail-table .ant-table-tbody>tr>td{border-bottom:1px solid #f0f0f0!important;border-bottom:1px solid var(--border-color)!important;padding:12px 16px!important;vertical-align:top!important}.detail-table .ant-table-tbody>tr:last-child>td{border-bottom:none!important}.detail-table .ant-table-tbody>tr>td:first-child{color:#637381;color:var(--text-secondary);font-weight:500;min-width:120px!important;white-space:nowrap!important;width:35%!important}.detail-table .ant-table-tbody>tr>td:last-child{width:65%!important;word-break:break-word}@media (max-width:768px){.detail-table .ant-table-tbody>tr>td{font-size:13px!important;padding:8px 12px!important}.detail-table .ant-table-tbody>tr>td:first-child{font-size:12px!important;min-width:100px!important;white-space:nowrap!important;width:40%!important}.detail-table .ant-table-tbody>tr>td:last-child{font-size:13px!important;width:60%!important}}@media (max-width:576px){.detail-table .ant-table-tbody>tr>td{font-size:12px!important;padding:6px 8px!important}.detail-table .ant-table-tbody>tr>td:first-child{font-size:11px!important;min-width:80px!important;white-space:nowrap!important;width:45%!important}.detail-table .ant-table-tbody>tr>td:last-child{font-size:12px!important;width:55%!important}.detail-grid .ant-row{margin-bottom:8px}.detail-grid .detail-label{font-weight:600;margin-bottom:4px}}.card-title-with-icon{align-items:center;border-bottom:1px solid #f0f0f0;border-bottom:1px solid var(--border-color);display:flex;justify-content:space-between;padding:16px}.card-expand-icon{color:#637381;color:var(--text-secondary);font-size:12px}.floating-action-buttons{align-items:flex-end;bottom:24px;display:flex;flex-direction:column;float:right;margin-bottom:24px;margin-right:16px;margin-top:-80px;position:sticky;right:24px;z-index:1000}@media (max-width:768px){.floating-action-buttons{bottom:16px;margin-bottom:16px;margin-top:-60px;right:16px}}.fab-button-container{align-items:center;display:flex;justify-content:flex-end;margin-bottom:16px}.fab-button{box-shadow:0 4px 12px #00000026;height:40px;overflow:hidden;position:relative;transition:all .3s ease;width:40px}.fab-text{color:#fff;font-size:14px;font-weight:500;left:50%;opacity:0;pointer-events:none;position:absolute;top:50%;transform:translate(-50%,-50%);transition:opacity .3s ease;white-space:nowrap}.fab-accept:hover,.fab-reject:hover{border-radius:20px!important;min-width:120px!important;width:120px!important}.fab-accept:hover .fab-text,.fab-reject:hover .fab-text{opacity:1!important}.fab-accept:hover .anticon,.fab-reject:hover .anticon{opacity:0!important}.fab-main{background:#08f;background:var(--primary-color);height:48px!important;width:48px!important}.fab-accept{background-color:#52c41a!important;border-color:#52c41a!important}.fab-reject{background-color:#ff4d4f!important;border-color:#ff4d4f!important}.warranty-history-card{margin-bottom:16px}.warranty-history-table{margin-top:8px}.warranty-history-table .ant-table-thead>tr>th{background-color:#e3f2fd!important;background-color:var(--primary-light)!important;color:#212b36!important;color:var(--text-primary)!important;font-weight:600!important}.warranty-history-table .ant-table-tbody>tr>td,.warranty-history-table .ant-table-thead>tr>th{border-bottom:1px solid #f0f0f0!important;border-bottom:1px solid var(--border-color)!important}.warranty-history-table .ant-table-tbody>tr>td{padding:12px 16px!important;vertical-align:top!important}.warranty-history-table .ant-table-tbody>tr:last-child>td{border-bottom:none!important}.warranty-history-table .ant-table-tbody>tr:hover>td{background-color:#e3f2fd!important;background-color:var(--primary-light)!important}.warranty-history-table .ant-pagination{margin-top:16px!important;text-align:center!important}@media (max-width:768px){.warranty-history-table .ant-table-tbody>tr>td,.warranty-history-table .ant-table-thead>tr>th{font-size:12px!important;padding:8px 12px!important}.warranty-history-table .ant-table-thead>tr>th:first-child{min-width:100px!important;white-space:nowrap!important;width:25%!important}.warranty-history-table .ant-table-thead>tr>th:nth-child(2){width:55%!important}.warranty-history-table .ant-table-thead>tr>th:last-child{min-width:80px!important;white-space:nowrap!important;width:20%!important}.warranty-history-table .ant-table-tbody>tr>td:first-child{min-width:100px!important;white-space:nowrap!important;width:25%!important}.warranty-history-table .ant-table-tbody>tr>td:nth-child(2){width:55%!important}.warranty-history-table .ant-table-tbody>tr>td:last-child{min-width:80px!important;white-space:nowrap!important;width:20%!important}.warranty-history-table .ant-tag{font-size:10px!important;padding:2px 6px!important}.warranty-history-table .ant-pagination{font-size:12px!important}}@media (max-width:576px){.warranty-history-table .ant-table-tbody>tr>td,.warranty-history-table .ant-table-thead>tr>th{font-size:11px!important;padding:6px 8px!important}.warranty-history-table .ant-table-thead>tr>th:first-child{font-size:10px!important;min-width:80px!important;width:30%!important}.warranty-history-table .ant-table-thead>tr>th:nth-child(2){width:50%!important}.warranty-history-table .ant-table-thead>tr>th:last-child{font-size:10px!important;min-width:70px!important;width:20%!important}.warranty-history-table .ant-table-tbody>tr>td:first-child{font-size:10px!important;min-width:80px!important;width:30%!important}.warranty-history-table .ant-table-tbody>tr>td:nth-child(2){width:50%!important}.warranty-history-table .ant-table-tbody>tr>td:last-child{font-size:10px!important;min-width:70px!important;width:20%!important}.warranty-history-table .ant-tag{font-size:9px!important;padding:1px 4px!important}}.history-attachments{margin-top:8px}.history-attachments-label{color:#637381!important;color:var(--text-secondary)!important;display:block!important;font-size:12px!important;font-weight:500!important;margin-bottom:4px!important}.history-attachments .file-list{margin:0;padding:0}.history-attachments .file-item{align-items:center;border-radius:4px;cursor:pointer;display:flex;margin-bottom:2px;padding:6px 8px;transition:background-color .3s}.history-attachments .file-item:hover{background-color:#e3f2fd;background-color:var(--primary-light)}.history-attachments .file-item .file-icon{color:#08f;color:var(--primary-color);flex-shrink:0;font-size:14px;margin-right:6px}.history-attachments .file-item .file-name{flex:1 1;font-size:12px!important;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.card-title-with-icon{cursor:pointer;-webkit-user-select:none;user-select:none}.card-title-with-icon:hover{background-color:#00000005}@media (max-width:768px){.history-attachments .file-item{padding:6px}.history-attachments .file-item .file-icon{font-size:14px}.history-attachments .file-item .file-name{font-size:11px!important}}.file-attachment{margin-top:8px}.file-attachment-label{color:#637381!important;color:var(--text-secondary)!important;display:block!important;font-size:12px!important;font-weight:500!important;margin-bottom:4px!important;text-align:left}.file-attachment .file-list{margin:0;padding:0}.file-attachment .file-item{align-items:center;border-radius:4px;cursor:pointer;display:flex;margin-bottom:2px;padding:6px 8px;transition:background-color .3s}.file-attachment .file-item:hover{background-color:#e3f2fd;background-color:var(--primary-light)}.file-attachment .file-item .file-icon{color:#08f;color:var(--primary-color);flex-shrink:0;font-size:14px;margin-right:6px}.file-attachment .file-item .file-name{flex:1 1;font-size:12px!important;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.warranty-attachments{margin-top:8px}.warranty-attachments .file-attachment-label{font-size:11px!important;margin-bottom:2px!important}.warranty-attachments .file-item{margin-bottom:1px;padding:4px 6px}.warranty-attachments .file-item .file-icon{font-size:12px;margin-right:4px}.warranty-attachments .file-item .file-name{font-size:11px!important}.file-preview-container{text-align:center}.file-preview-container h3{color:#212b36;color:var(--text-primary);font-size:16px;font-weight:500;margin-bottom:16px}@media (max-width:768px){.file-attachment .file-item{padding:6px}.file-attachment .file-item .file-icon{font-size:14px}.file-attachment .file-item .file-name{font-size:11px!important}.warranty-attachments .file-item{padding:4px}.warranty-attachments .file-item .file-icon{font-size:12px}.warranty-attachments .file-item .file-name{font-size:10px!important}}.detail-label{color:#637381!important;color:var(--text-secondary)!important;display:block!important;font-weight:500!important;overflow:hidden!important;text-overflow:ellipsis!important;white-space:nowrap!important}@media (max-width:768px){.detail-label{font-size:12px!important}}@media (max-width:576px){.detail-label{font-size:11px!important}}.error-container{align-items:center;display:flex;flex-direction:column;justify-content:center;margin:0 auto;max-width:600px;min-height:100vh;padding:16px}.error-container button{background-color:#08f;background-color:var(--primary-color);border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:500;transition:background-color .3s}.error-container button:hover{background-color:var(--primary-dark)}.App{text-align:center}.App-logo{height:40vmin;pointer-events:none}@media (prefers-reduced-motion:no-preference){.App-logo{animation:App-logo-spin 20s linear infinite}}.App-header{align-items:center;background-color:#282c34;color:#fff;display:flex;flex-direction:column;font-size:calc(10px + 2vmin);justify-content:center;min-height:100vh}.App-link{color:#61dafb}@keyframes App-logo-spin{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}
/*# sourceMappingURL=main.24159a46.css.map*/